Don’t Be fooled..Brokers Work for the Insurance Companies
We often see these nice ads on tv that tell you how much the insurers care about you and how well treated you will be by the brokers if you give them your business. I am here to tell you that …IS LIE DEM AH TELL!!!
I am insured through a broker in Kingston with a noted insurance company. I have two cars on the policy both insured comprehensively. About 8 weeks ago, one vehicle was sold and a pro-rata refund was requested for the remainder of the contract period.
IYAH!!…You would believe that is dentist mi go, because getting the refund is like pulling teeth.
Seven calls later, plenty of questionable language and threats of legal action later I am still awaiting my cheque which they now say will be paid tomorrow.
When I went to insure the 2nd vehicle at the beginning of the year, it took the woman 30 seconds to let me know the premiums, the payment methods and the whether I had any money outstanding on the 1st vehicle. Now that money is due to be returned, the process has taken 8 weeks to check if all premiums are up to date.
When she started with the foolish excuses yesterday mi just light ar up!!
You would believe that I’m talking about millions of dollars here…right? Well the amount owing is J$6,500.00 (about US$100.00).
My parting words were “Mek me come there tomorrow an oono tell mi any more damn nonsense them yuh wi know ‘getting on bad’”. 
The brokers who should be acting on my behalf are acting for real…acting like a part of the anatomy at the lowermost part of the spine.
September 30th, 2004 at 6:22 pm Whaa! Scratchie, you a get on bad! Let us know how it works out nuh? I would suggest you let Zekes have a word with her, but you see how Zekes have to flash his community recently? I don’t know if hes up to the task anymore…
September 30th, 2004 at 6:47 pm Sympathies Scratchie! De ongly ting worse dan insurance companies for lies is de politicians dem!!!!
September 30th, 2004 at 9:02 pm Many companies actually have an unpublished policy of paying accounts payable 60 to as much as 90 days late. When you are talking about the kinds of dollars an insurance company needs to pay out over the course of a year, imagine the interest they generate by keeping the AP in their pocket for an additional 90 days. I once worked for a company whose written policy was to not pay suppliers for 90 days regadrless of what the agreement said. Most suppliers wnated to keep good relationships so even if the agreements said net/10 or 15, and we went to 90, they did nothing about it but threaten verbally thay would not send us additional shipments (which they would ship anyway). BTW - I just worked there, I didn’t make the policy!
October 1st, 2004 at 8:26 am Yes scratchie. Jus memba fe tell dem seh a Georges you used fe go…..if you never learn nutten else, you can leggo nuff claat pon dem (jus like in school!) Beg you a smalls when you get de cheque nuh!
October 1st, 2004 at 1:08 pm I guess I’l hear today if I get my refund or not. Well, Stu the reality is that there are so many brokers out here that at next renewal I will simply move my business. Although I am pissed at the insurers for tardiness, I am more upset by how the broker has handled the entire process. The story goes a little further than what I published but the essence is that this broker has outgrown small clients. They would be right at home dealing with corporate clients who don’t have to see them on a one on one basis.
October 1st, 2004 at 5:52 pm Scratchie, I certainly symphatize with you mi brother! Sometimes you really wonder why they tell you all this bullshit about giving you the greatest service in the world, when everybody knows that it’s a lie. I would rather you tell me something like, “Yes, our rates are good, but we will give you shitty service!” Hope you get the 6,500 still…sound like a dinner/drinks money to me! {arf,arf}